Frequently Asked Hosting Questions


How do I disable the catchall email address?

 
You can disable your primary account in the control panel. 
 
Step 1:
Log into the control panel for your account
 
Step 2:
Click onto the email icon, or you can click on the email choice in the menu on the left hand side of the screen.
 
Step 3:
Click onto the accounts icon.  This will bring you unto the page the shows all the email accounts.
 
Step 4:
At the top of the section, you will see Catchall address set to local user:. Click here to change or disable it.  You will just need to click onto the here hyperlink.
 
Step 5:
You will then need to move the radio button to disable in the catchall preferences and click onto the submit button.  This will disable your catchall email address.
 


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